First Bank says that its message to its vendors about its planned transition to a new cloud-based platform been misinterpreted to mean it is going for a system upgrade.
In a statement on Friday, the first generation money deposit bank said its customers would not be affected by its enhanced platform for suppliers.
“The message which was incorrectly interpreted and reported was sent to, and intended for our vendors only and focused on transitioning from our current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (worldclass platform for managing suppliers), to enable additional capabilities and benefits for our vendors.
“Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational.
“We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform,” the statement said.
